IMHS LMS Privacy Policy
Effective Date: August 12, 2024
1. Introduction
At the Institute of Medicine and Health Sciences (IMHS), we are dedicated to safeguarding the privacy and personal data of our students, faculty, staff, and visitors. This Privacy Policy outlines our commitment to protecting the information you provide to us through our Learning Management System (LMS) and official website. By using our LMS and website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to enhance your learning experience and manage our services effectively. This includes:
2.1. Personal Information
– Registration Details: When you create an account, we collect your name, email address, phone number, mailing address, and other contact details necessary for account creation and communication.
– Demographic Information: We may collect information such as age, gender, and educational background to better tailor our courses and services to your needs.
– Payment Information: For paid courses or services, we collect payment information including credit/debit card details, billing address, and other financial data required to process your transactions.
2.2. Course and Academic Information
– Enrollment Data: Information about the courses you enroll in, including course start and end dates, and attendance records.
– Progress and Performance: Data on your participation in courses, grades, assessments, quizzes, and feedback from instructors.
– Certificates and Credentials: Records of any certifications or credentials you earn through our LMS.
2.3. Usage Data
– Technical Information: We collect details such as your IP address, browser type and version, device type, operating system, and platform to ensure compatibility and performance of the LMS and website.
– Log Data: Information about your interactions with the LMS and website, including the pages you visit, the time and date of your visits, time spent on each page, and other statistics.
– Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to track your activity on our LMS and website and hold certain information to enhance your user experience.
3. How We Use Your Information
We utilize the information we collect for a variety of purposes, including but not limited to:
3.1. Providing and Improving Services
– Account Management: To create and manage your user account, allowing you to access courses, track progress, and utilize other LMS and website features.
– Course Delivery: To deliver educational content, manage course logistics, and facilitate communication between students and instructors.
– Customer Support: To respond to your inquiries, provide technical support, and address any issues or concerns you may have.
3.2. Personalization and Analytics
– Customized Learning Experience: To provide recommendations, course suggestions, and personalized content based on your interests, preferences, and learning history.
– Analytics and Research: To analyze trends, track user engagement, and conduct research aimed at improving our educational offerings and overall user experience.
3.3. Communication
– Notifications: To send you notifications about course updates, reminders, important dates, and other LMS-related communications.
– Promotional Content: With your consent, we may send you newsletters, promotions, or information about new courses and services that may interest you.
4. How We Share Your Information
Your privacy is paramount to us, and we are committed to maintaining the confidentiality of your data. However, there are certain circumstances under which we may share your information:
4.1. Service Providers
– We may engage trusted third-party companies and individuals to facilitate our LMS and website, provide the service on our behalf, perform LMS-related services, or assist us in analyzing how our LMS and website are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2. Legal Requirements
– We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.3. Business Transfers
– In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4.4. Academic Partners
– We may share aggregated, non-identifiable information with our academic partners for research, accreditation, and educational improvement purposes. This information will not include any data that can be used to personally identify you.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
5.1. Encryption
– Data transmitted between your device and our LMS is encrypted using Secure Sockets Layer (SSL) technology.
5.2. Access Controls
– Access to your personal information is restricted to authorized personnel only, and they are required to follow strict confidentiality obligations.
5.3. Data Storage
– Your personal information is stored on secure servers that are protected against unauthorized access, alteration, disclosure, or destruction.
5.4. Regular Audits
– We conduct regular security audits and assessments to ensure the ongoing safety of your information.
6. Payment Security
At IMHS, we take the security of your payment information very seriously. We have implemented strict security measures to protect your financial data:
6.1. Secure Payment Gateways
– All payments made through our LMS and website are processed via secure and trusted payment gateways that comply with industry standards for encryption and fraud prevention.
6.2. PCI Compliance
– Our payment processing partners are PCI-DSS compliant, ensuring that your credit/debit card information is handled with the highest level of security.
6.3. Data Encryption
– Payment details are encrypted during transmission using SSL technology to prevent unauthorized access to your financial information.
6.4. Limited Access
– Only authorized personnel have access to payment data, and they are required to follow strict confidentiality and security protocols.
7. Cookies and Tracking Technologies
Our LMS and website use cookies and similar tracking technologies to improve functionality, analyze performance, and enhance user experience. Here’s how we use them:
7.1. Types of Cookies
– Essential Cookies: Necessary for the operation of our LMS and website. They enable you to navigate the LMS and website and use its features, such as accessing secure areas.
– Performance Cookies: Collect information about how you use the LMS and website, such as which pages you visit most often, to improve its performance.
– Functional Cookies: Remember choices you make (such as your language or region) to provide enhanced, more personalized features.
– Targeting Cookies: Used to deliver advertisements that are more relevant to you and your interests.
7.2. Managing Cookies
– You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may limit your use of certain features or functions on our LMS and website.
8. Your Rights and Choices
We respect your rights to access, correct, and delete your personal information. You have the following rights:
8.1. Accessing Your Information
– You can request access to the personal information we hold about you and ask us to correct or update any inaccuracies.
8.2. Deleting Your Information
– You can request that we delete your personal information, subject to certain legal and contractual limitations.
8.3. Withdrawing Consent
– If we are processing your personal information based on your consent, you may withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
8.4. Objecting to Processing
– You can object to the processing of your personal information under certain circumstances, such as for direct marketing purposes.
To exercise any of these rights, please contact us at info.imhsedu@gmail.com. We will respond to your request in accordance with applicable laws and regulations.
9. Children’s Privacy
Our LMS and website are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take appropriate action.
10. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside of Sri Lanka and choose to provide information to us, please note that we transfer the data, including personal data, to Sri Lanka and process it there.
11. Changes to This Privacy Policy
IMHS reserves the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the LMS and website after any modifications to the Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by and be bound by the updated policy.
12. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please feel free to contact us:
Institute of Medicine and Health Sciences (IMHS)
Website: [www.imhsedu.com](https://www.imhsedu.com)
Email: info.imhsedu@gmail.com
Phone: +94 77 802 5050
Address: Colombo, Sri Lanka
